Terms & Conditions

Welcome to D’Tatssam! These Terms and Conditions govern your use of our website, products, and services. By accessing or making a purchase, you agree to abide by the terms outlined below.

1. General Information

D’Tatssam is a homegrown skincare brand committed to delivering quality, handcrafted products. All product descriptions, pricing, and availability are subject to change without notice.

2. Orders and Payments

Orders can be placed through our website, Instagram, or WhatsApp. Full payment is required at checkout to confirm your order. We accept multiple payment methods, including credit/debit cards, UPI, and digital wallets. In case of payment failure, the order will not be processed.

3. Shipping and Delivery

We ship across India and aim to dispatch your order within 2-5 business days. Delivery timelines vary based on location. Shipping charges, if applicable, will be mentioned at checkout. Once your order is dispatched, you’ll receive tracking details.

4. Cancellation and Modifications

Orders can be modified or canceled within 24 hours of placement. After this timeframe, cancellations or changes may not be possible. Custom or personalized orders cannot be canceled once confirmed.

5. Returns and Refunds

Due to the personal nature of skincare products, we do not accept returns or exchanges. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos and order details. Replacements or refunds will be processed at our discretion.

6. Product Disclaimer

Our products are handcrafted with natural ingredients, and minor variations in texture, color, or scent are normal. Perform a patch test before use to ensure compatibility with your skin. D’Tatssam is not liable for adverse reactions resulting from individual allergies or sensitivities.

7. Privacy and Data Protection

Your personal information is collected solely for order processing and delivery purposes. We do not share or sell your data to third parties.

8. Intellectual Property

All content on this website, including product images, descriptions, and branding, is the intellectual property of D’Tatssam. Unauthorized use is prohibited.

9. Limitation of Liability

D’Tatssam is not responsible for delays, damage, or losses caused by third-party shipping providers.

10. Contact Us

For queries or concerns, feel free to reach out at:
Email: [their customer email ID]
Instagram: [@dtatssam]

By shopping with us, you acknowledge and agree to these terms and conditions. Thank you for choosing D’Tatssam!